The Currency of Credibility

Credibility is the currency we use to measure individual, organizational and leadership team effectiveness. Credibility is like a stock price. It rises and falls over time according to what the market (in this case, the people in the organization) determines it to be. Determining leadership credibility is not the result of measuring employee engagement or employee satisfaction. It is much deeper, much more complex and far more important. It is the implicit value attributed to the level of confidence the organization has in the leadership team’s ability. Specifically, it is the ability to navigate a chosen course to a safe and desirable destination, and the corresponding willingness of the members of the organization to fully invest themselves in making that journey.