Underperformance and Failure

If legitimacy is not achieved by a leader, two things can happen – the followers will not be fully committed or fully invested, and the organization will seriously underperform as a result or the followers will ultimately undermine the leader, using a variety of different methods ranging from outright sabotage to careless neglect to lack of carry through. Either way, the inevitable result will range across a broad continuum of organizational failure, from mildly suboptimal to totally dysfunctional. In the process, the social architecture of the organization will deteriorate to the point where the leader can push all the buttons he or she wants, but the organization will just not respond as it should. At that point, it’s game over for the leader!